Monday, May 23, 2016
HI ALL!! customer service, customer service, customer service
" Share your thoughts there's nothing you can hide, she was dying to survive, I was caught oh taken for a ride, she was showing no surprise, slipped my tongue in someone else's pie, tasting better ev'ry time, he turned green and tried to make me cry, being hungry it ain't no crime " Well I go grocery shopping at the same store for about 20 PLUS years. I do venture off to other places once in awhile, but still spend A LOT at this one store. The last three times I have been in there shopping I have bought something from the deli. Each time I have gotten a newbie to help me, first or second day working!! And, on the surface that's fine. I spent close to 20 years in that industry, I have trained my share. The thing that amazes me is how the old time "pros" just VANISH when the newbie hooks up with a customer. You SHOULD never do that. Let them learn on their own is fine, BUT keep an eye on them and help them where it is interfering with customer service. Well today was ENOUGH!! It takes the newbie's WAY TOO long to get the ham opened and the cheese opened and get the correct slice thickness, etc, etc, etc!! I have spent just too much time waiting!! With my stenosis it hurts to just stand and wait, so after I checked out I tracked down a Manager. I told him about my condition and how I have to 'cut short' my shopping because I am in so much pain after standing and waiting on deli. I told him what was happening and the effect it was having. I also shared with him that I KNEW about customer service and what I expected. Now let us see what results will follow!?!? The weekend was quick, but a BIG disappointment. The yard guy I had lined up to do some miscellaneous work never showed. And bailed at the last minute. I was able to get some things cleaned up that I wanted to, but none of the yard work got done!! I guess I am done with him, now I need to find a new yard guy!! Nothing going on with eBay. Was able to check in with BOTH my daughters and see how they are doing. Both doing well!! I told them it was time to sit down with their hubby/boyfriend and decide what days would be good to come see daddy during the summer. Let's see?? Now my mind is hooked on this song!! THANKS!! CHOW MOI!!
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